News:

Job vacancy - part-time receptionist

Many thanks to all those who applied for our recent vacancy for a part-time receptionist. We had a very large number of applications and all were carefully considered. Due to the volume of applications it is not possible to contact all candidates personally with the result. We have now made an appointment. Thank you to all those who applied.

 

 

Job vacancy - part-time practice nurse

An experienced practice nurse is required to join our friendly team in this busy practice. Further details are available by clicking on number 19 on the menu on the right hand side of the screen.

 

Exercise scheme

Victoria Cross Surgery is pioneering a scheme to help people with medical problems to become more active.

 

Please contact the surgery for more details. Places are still available

 

Evening and Saturday surgeries

In addition to our daytime appointments we are now able to offer pre-booked appointments with a GP on Monday and Tuesday evenings (6.30pm - 8.00pm). Once  a month we also provide a Saturday morning clinic.. These additional sessions are intended for people who find it difficult to attend the surgery during weekdays. Appointments may be pre-booked by contacting the surgery during our normal working hours.

 

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.

Test Results
If you have been asked to telephone for the results of an investigation, please ring the appropriate surgery - Victoria Cross on 535584, after 10.30am, or Nythe on 522479 from 10.00 - 11.15am.

Out of Hours
If you need urgent advice or a home visit when the surgery is closed you can contact NHS Direct, for medical advice, or the Out of Hours Service directly on 01793 541111

Confidentiality

The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.